Case Summary
On March 26, 2026, Jane McCrary filed a class-action lawsuit in the U.S. District Court against Truist Bank and its affiliates, alleging that the bank systematically manipulated transaction posting orders to maximize overdraft fees. The suit claims Truist re-sequenced debit card transactions from highest to lowest rather than chronologically, causing customers to incur multiple overdraft charges on small purchases. McCrary, representing a nationwide class of Truist checking account holders, asserts violations of consumer protection statutes and breach of the covenant of good faith and fair dealing. The complaint seeks restitution of improperly collected fees, punitive damages, and injunctive relief to compel Truist to change its posting practices. The case highlights ongoing scrutiny of bank fee structures following regulatory actions against similar practices at other major financial institutions.
Status or Result
As of June 2026, the court has denied Truist’s motion to dismiss, ruling that McCrary sufficiently alleged plausible claims. The case has been granted class certification, and discovery is underway. No trial date has been set.
Key Disputes
The central dispute is whether Truist Bank’s practice of reordering debit transactions to maximize overdraft fees constitutes an unfair or deceptive act under federal and state consumer protection laws, and whether the bank breached its contractual duty of good faith.
Social Impact
The lawsuit has intensified public debate over bank overdraft practices, prompting consumer advocacy groups to call for stricter regulations. Truist’s stock experienced temporary volatility, and several other banks preemptively revised their fee disclosure policies in response to heightened litigation risk.
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